Austen

I recently stayed at the Austen in Kensington, and I must say it was a delightful experience. The apartment was impeccably clean and well-maintened, with all the amenities one could need. The location is great, with easy access to public transport, great restaurants around and the neighborhood is lovely. Communication with the host was seamless, they were friendly and quick to respond to any questions. And the trasnportation to/from the airport with Lushi was perfect. Thank you to the London Perfect team! We had a lovely time.

We had a wonderful stay at Austen in Kensington. My three daughters and I went on a girls' trip to London and the location at Austen was perfect. The apartment was clean, neat and had plenty of linens and closet space. Coming from the USA, we found the second bedroom a bit cramped, but we realize that European homes are much more compact than what we are used to. The bathrooms were good with plenty of hot water. One of the living room chairs had a broken leg and was unusable, and one of the dining area shades did not work properly. Otherwise, the apartment was perfect for our needs. The London Perfect staff was great at arrival, and their suggestion for transportation to/from the airport was spot on - Lushi and Ricky made it so easy. We will definitely book through Vacation Perfect again!

Wonderful apartment. Bright, beautiful and tidy in a great location accesible to public transport, many shops and beautiful Kensington Park. Our family of five felt right at home at Austen and will definitely want to come back when visiting London. We enjoyed our stay very much. Time flew by! Thank-you to the London Perfect Team!

Perfect set up for our family including three young adults/teens. Easy access to the tube, but we mainly walked everywhere. Even in the middle of the national rail strike we were perfectly located to walk to nearby attractions- HIGHLY recommend Portobello Market! Apartment kitchen is well appointed with every appliance, dish, and pot needed. We arrived at the tail end of the heat wave and were pleasantly surprised a portable a/c unit had been set up for us. We booked the car service and several recommended tours through LP - all great adventures without any hiccups! We appreciated the communication with all the LP employees checking in to ensure we were settled in and enjoying our vacation. This is our second vacation with this company (London and Paris), and their luxury apartment accommodations have been perfect for our family!

This was our first time using Perfect Rentals and it exceeded expectations. We had the most wonderful stay at the Austen property! As a family of 5, there was enough space for us all to sleep comfortably and enjoy the living spaces during the day. The flat is well appointed and has everything you would need to truly feel like you live in London. The garden out back is also a great bonus, especially with kids. It is centrally located to shops, restaurants, transportation, and a few minutes to Hyde Park. We will absolutely use London Perfect for our next visit!

We come to London frequently and have rented many flats through the years. The Austen is definitely among our favorites! The flat itself is comfortable and casually elegant, with lovely interior design and a huge south facing series of windows in the sitting room/dining room that floods the place with light. The flat was very well stocked with everything we needed. There are several flights of stairs but the stair rise is low so they are easy to ascend and descent (one of us has a tricky knee and had no problems). The location is superb - our favorite in London - easy access to several wonderful London parks, two underground stations with many route options, as well as many bus stop just a minute walk away. Lots of great shops and restaurants in the area including Sally Clarke just a few minutes' walk - excellent artisan bakery and food shop with high quality pre -made foods. M&S food hall (our favorite grocery store in the area) and Whole Foods are a few minutes' walk. Also don’t miss Candella, our favorite casual place for afternoon tea (it’s a tiny place just around the corner, recommend booking as there are only a few tables), and Dishoom, an amazing casual Indian restaurant that is just off Kensington High Street. We highly recommend the Austen and will definitely stay there again during future visits!